September 2014 February 2013 December 2012 • Holiday Update, from the Team at Benson & Associates October 2012 • If it ain't broke, don't fix it. I'm talking to you, Microsoft September 2012 • Microsoft to end support of Windows XP and Office 2003 June 2012 • Microsoft Unveils New tablet April 2012 • WHAT EXACTLY IS "MANAGED SERVICE"? February 2012 December 2011 • Backup and Disaster Recovery / Business Continuity Planning September 2011 • HP Notebook PC battery Pack Replacement Program - IMPORTANT SAFETY RECALL August 2011 • Reclaim your privacy settings on LinkedIn July 2011 • Electronics recycling fees are being reduced June 2011 May 2011 April 2011 • (APRIL FOOLS) - Very Important - URGENT ACTION REQUIRED! March 2011 • The end to pharmaceutical scam emails? February 2011 • MDaemon v12 - BlackBerry Edition November 2010 • Barracuda Spam and Virus Protection • Microsoft's Streetslide takes on Google Streetview October 2010 • A Few Perspectives on OpenOffice.org • The History Of The (Fake) 'Free Public WiFi' You Always See At Airports September 2010 August 2010 • Private browsing: not so private • Microsoft Releases Emergency Patch For Windows July 2010 June 2010 May 2010 April 2010 • Alberta Immigrant Nominee Program March 2010 • What the heck is SEO, and does it actually work? February 2010 • Encourage Your Customers to Complain • Five Reasons to Consider Managed Service January 2010 December 2009 November 2009 October 2009 • Genie Timeline Now Available • Independent Anti-Virus Field Test September 2009 August 2009 July 2009 June 2009 • Benson & Associates NEW Advertisement May 2009 April 2009 March 2009 February 2009 January 2009 November 2008 August 2008 May 2008 April 2008 March 2008 February 2008 November 2007 June 2007 September 2005 August 2005 |
WHAT EXACTLY IS "MANAGED SERVICE"? - 2012-04-06
Managed Services are a way that small to medium sized businesses can have their own IT department for a fraction of the cost of maintaining an in-house one. You can offload specific IT operations, from routine monitoring and maintenance to backups and desktop support, which leaves your staff free to focus on your core business. With the ever increasing reliance on IT, you need access to experts who keep up to date, and are trained to navigate the complex and ever-changing world of technology. We offer any kind of technology service you could need – it’s a pretty long list, so here are just a few of the services we provide: Storage and related management services – we have a state of the art Data Centre which allows us to store all of your data, backups and software offsite. We keep your data safe and secure, and can provide a second line of defense in case of disaster at your offices. We can store your server here, or you can have space on one of our servers. We have technicians monitoring and maintaining our data center at all times – and they are able to trouble shoot any issues that arise. We can host your email, exchange server, enterprise wide software or website right here in our offices. Desktop Management and Help Desk Support – when your email isn’t working, you’re getting an error, you think you have a virus, you need some new software installed, or your computer isn’t talking to your printer – these are the times you call our Helpdesk, and speak with an expert. On-site or remotely, we fix your problems right in front of your eyes. We will also make sure you have up to date and effective virus and spam protection. You choose the level of support you require, and we provide it. We customize your managed support contract to include everything you need, and nothing you don’t need. Our services are priced on a per-device, per-month basis, so you can get the level of service you need at the best price. If you want 24/7 Helpdesk support for your employees in the field, we can provide that. If you need someone to host your website and your e-mail, we can provide that. If you want a comprehensive range of client, network, server and applications, we can provide that. The bottom line is that Managed Services are the perfect fit for your small or medium business - a flexible, proactive, cost-effective way to manage your IT requirements. If you have any questions about Managed Services, or want to discuss additional services we can provide to meet your organization’s growing demands, please call our Helpdesk at 1(403)247-1664 or toll-free at 1(877)247-1664. And please pass this on to any contacts you think might benefit from our services - they can visit our website at www.bensonit.ca to get a free quote! Sincerely, Benson & Associates
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