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September 2014

• 5 Million Passwords Leaked



February 2013

• Flames Ticket GIVEAWAY!



December 2012

• Holiday Update, from the Team at Benson & Associates



October 2012

• If it ain't broke, don't fix it. I'm talking to you, Microsoft



September 2012

• Microsoft to end support of Windows XP and Office 2003



June 2012

• Microsoft Unveils New tablet



April 2012

• WHAT EXACTLY IS "MANAGED SERVICE"?



February 2012

• Buzzwords We Hate



December 2011

• Benson IT News

• Backup and Disaster Recovery / Business Continuity Planning



September 2011

• eScan Update

• HP Notebook PC battery Pack Replacement Program - IMPORTANT SAFETY RECALL



August 2011

• Reclaim your privacy settings on LinkedIn



July 2011

• Anti-virus Software Scam

• Electronics recycling fees are being reduced



June 2011

• Canada Post Strike



May 2011

• The Importance of Backups



April 2011

• (APRIL FOOLS) - Very Important - URGENT ACTION REQUIRED!



March 2011

• The end to pharmaceutical scam emails?



February 2011

• MDaemon v12 - BlackBerry Edition



November 2010

• Barracuda Spam and Virus Protection

• Microsoft's Streetslide takes on Google Streetview



October 2010

• A Few Perspectives on OpenOffice.org

• The History Of The (Fake) 'Free Public WiFi' You Always See At Airports



September 2010

• We Have Moved



August 2010

• Private browsing: not so private

• Microsoft Releases Emergency Patch For Windows



July 2010

• How to spot an e-mail hoax



June 2010

• MDaemon v11 Released



May 2010

• Autotask Community Live!



April 2010

• Facebook Privacy Warning

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• Going Green

• Alberta Immigrant Nominee Program



March 2010

• Beginner Tips for SEO

• What the heck is SEO, and does it actually work?



February 2010

• Encourage Your Customers to Complain

• Five Reasons to Consider Managed Service



January 2010

• Social Networking Sites

• Happy New Year



December 2009

• iPhone Rick Roll



November 2009

• Flu Season Alert

• Make Your Tech Guy Sweat

• Flash Player Alert



October 2009

• Genie Timeline Now Available

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August 2005

WHAT EXACTLY IS "MANAGED SERVICE"? - 2012-04-06

 

Managed Services are a way that small to medium sized businesses can have their own IT department for a fraction of the cost of maintaining an in-house one. You can offload specific IT operations, from routine monitoring and maintenance to backups and desktop support, which leaves your staff free to focus on your core business. With the ever increasing reliance on IT, you need access to experts who keep up to date, and are trained to navigate the complex and ever-changing world of technology.
In short, a Managed Service Provider (MSP) like Benson & Associates helps small to medium businesses (SMBs) like you with all of your IT (Information Technology) issues. That’s a lot of TLIs (three letter identifiers), but FYI – with an MSP your SMB will never be SOL or DOA.

We offer any kind of technology service you could need – it’s a pretty long list, so here are just a few of the services we provide:

Storage and related management services – we have a state of the art Data Centre which allows us to store all of your data, backups and software offsite. We keep your data safe and secure, and can provide a second line of defense in case of disaster at your offices. We can store your server here, or you can have space on one of our servers. We have technicians monitoring and maintaining our data center at all times – and they are able to trouble shoot any issues that arise. We can host your email, exchange server, enterprise wide software or website right here in our offices.

Desktop Management and Help Desk Support – when your email isn’t working, you’re getting an error, you think you have a virus, you need some new software installed, or your computer isn’t talking to your printer – these are the times you call our Helpdesk, and speak with an expert. On-site or remotely, we fix your problems right in front of your eyes. We will also make sure you have up to date and effective virus and spam protection.

You choose the level of support you require, and we provide it. We customize your managed support contract to include everything you need, and nothing you don’t need. Our services are priced on a per-device, per-month basis, so you can get the level of service you need at the best price. If you want 24/7 Helpdesk support for your employees in the field, we can provide that. If you need someone to host your website and your e-mail, we can provide that. If you want a comprehensive range of client, network, server and applications, we can provide that.

The bottom line is that Managed Services are the perfect fit for your small or medium business - a flexible, proactive, cost-effective way to manage your IT requirements.

If you have any questions about Managed Services, or want to discuss additional services we can provide to meet your organization’s growing demands, please call our Helpdesk at 1(403)247-1664 or toll-free at 1(877)247-1664. And please pass this on to any contacts you think might benefit from our services - they can visit our website at www.bensonit.ca to get a free quote!

Sincerely,

Benson & Associates