Hourly Services

Our On-Call Support plan is customized for the small business that requires professional support when problems arise. This plan offers quick response without commitment to a monthly service plan. We offer competitive hourly service rates for helpdesk, remote assistance, and on-site services. With this service, we can be your single source for workstations, printers, servers, internet connectivity, security and virus protection.

We all count on our technology to operate reliably – and much of our business today is dependent upon it. If your technology isn’t functioning, you are at risk of missing out on important opportunities, as well as the potential for damaging your clients’ impressions of your company. If you don’t have a dedicated IT department, simple technological issues can turn into major hassles that take much longer to diagnose and remedy. For example, imagine that your email system goes down. Now you or someone else from your office, not a technology expert, has to spend hours trying to fix it, often ending up on a long distance phone call to a support desk half way around the world. Just think of what those hours of down-time are costing you, in dollars and in productivity.

One simple phone call to Benson & Associates On-Call Support desk can get you up and running in a fraction of the time. If your problem requires more hands-on support, we can easily access your work station and network remotely, so our experts can see exactly what is happening and fix it quickly. If you require a site visit for a more in-depth diagnosis, we will come directly to your workplace and provide on-site support.

Why Choose On-Call Support from Benson & Associates?

• No monthly fees or commitments
• Immediate response
• Competitive rates
• Access to technology experts
• Remote Access for rapid diagnoses
• Significantly reduce down-time and lost productivity
• Did we mention NO COMMITMENT?

Our competitive hourly service rates give you immediate access to our technology experts at a reasonable price. One phone call can save you hundreds of dollars in down-time and lost productivity. It just makes sense to have technology experts at your fingertips – without having to commit to a monthly service plan.

Wouldn’t it be nice if we all had our own “IT Guy” we could call when technological problems arise? Give Benson & Associates a call at 1.877.247.1664 and ask about our hourly services – your new “IT Guy” is just a phone call away.